FANX Platform Features & Enhancements:


General Portal Interface

  • New Front End Framework: Multiple sections of the portal have been migrated to a newer front-end interface, aligning with the rest of the portal

    • This change is part of an ongoing project we have been working on for the last 12 months focused on creating an easier, less 'clunky" portal interface and improved stability
    • The migrated sections in the latest release include:
      • Forgot Password
      • Editing Arenas and Sections
      • Social Media Configuration
      • Feedback
      • Import History
    • Related "pill" links on objects throughout the portal more accurately show the number of published related objects
  • Portal Navigation: The portal navigation bar has been cleaned up to be more accurately organized and easier to use
  • Help Text Added: Help text has been added on  image inputs throughout the portal to give users more information about image specs, character limits, and more


Live Stats

  • Away vs Home Scoreboard: Scoreboards now list the visiting team first and the home team second for sports where appropriate
  • Stats on Stats on Stats: Portal users can now add multiple stat identifiers per team
    • This allows live stats to work under different stat providers, and reduces tendency for human error
      • For example, if the StatCrew ID is "PANDA" but the ID that a user enters "PANDAS", our system will now handle either provider - provided you have added that ID in advance!
      • It is still a best practice to instruct your stat entry personnel and conference members to consistently name your teams with a single ID where possible.
  • Baseball/Softball: 
    • Added balls and strikes to the the baseball scoreboard
    • Baseball scoreboard will no longer show 'LABEL' placeholder between innings
    • Baseball line score now shows a dash for the unplayed bottom of the current inning.
    • Fixed inconsistencies between the baseball scoreboard and baseball head to head view for neutral-site tournament apps
    • Softball no longer sends a notification for the second inning

  • Added a component for non-developer support users to better resolve live stats issues from the portal
  • Added sports icons to My Teams and the team cards view
  • Fixed a problem causing some stat categories to display incorrectly. If only one team has accumulated stats in a category, the app will still show that category.

 

Notifications

  • Bold is Better: Notifications now use the correct bolded title style
  • Game start notification titles are sport specific (e.g tipoff, first pitch, puck drop, etc.).

  • Send to Home: You can now send notifications directly from the portal dashboard. Notifications sent from the dashboard will deep link directly to the home screen of the app.

                                                                           


  • Consistency of Notification Composition Screen: The portal has a new notification modal that allows users to attach images, URLs, and audiences to notifications, regardless of where that notification is created from




Promotions

  • Scheduling: You can now schedule a notification from a live promotion
  • Enhanced Sharing: Users that share promotions on social media or elsewhere will now have useful and meaningful default messages populated
  • Geofencing: Fixed an issue with promotion geofences; geofence now can be correctly added to promotions who add a venue property
  • Added filtering option to the Promo Playbook page
    • Users can filter to see promotions that are associated with a playbook, arena, team, or demographic
    • They can also filter to see just promos that are live, scheduled, staged, or expired
    • This change does NOT change the way things are displayed in the app; rather the change was made so that portal users have more options when viewing what promotions are live in the app



Teams, Rosters, Schedules, Games & Events

  • Teams now have default fields for audio/video links. This should reduce the effort to monitor and update games throughout the season for teams with consistent broadcast sources.

  • Special events now share functionality and visual layout similar to games
    • A social media feed is now available on special events
    • Special events now share the same image dimensions as teams and the home screen
    • Both games and special events now have custom URL fields for linking to resources like game notes, recaps and more
    • Both games and special events now have Rich Text fields that show below the links at the top of the screen


App Personalization 

  • Apps will now use a fan's team preferences to personalize more content throughout the app. This release extends those preferences to:
    • Default Schedule View: Schedule will default to only show games for teams you are following in the app
    • Team Cards Display Order: Teams that you follow will appear at the front of the teams list


 

Accessibility

  • VoiceOver Support has been improved in the tutorial, radio, schedule and home views

Loyalty + Rewards Features & Enhancements:

  • User messaging 

    • When a rewards event is not available for check-in the rewards button will be "greyed out." If a user tries to click on the check-in button anyways, they will receive a message to the effect of "Not in the geofence" or "Check your location settings" depending on their particular issue.
    • Users are no longer able to check in to games with no value
    • Rewards button no longer appears for games with a custom location that they are unable to check in to

  • Portal Enhancements

    • Users now have the ability to set rewards points at the team level, eliminating the need to set points for each game
    • The portal now requires that a check-in location be set if a game/event has points assigned to it




Bug Fixes:

  • Reduced flickering on the home screen view
  • Phantom TV provider icon no longer appears (must have broadcast provider title entered for this to show up)
  • Fixed a portal issues affecting demographic selections on notifications. Custom demographics now load correctly, so creating a notification will show correct demographic labels and support Rewards Users.
  • Fixed a problem causing some stat categories to display incorrectly.
  • Fixed a crash in the tutorial.
  • Reduced visual flickering throughout the application.
  • Fixed styling problems in the radio player and in the roster.
  • Fan guide search results work properly again.
  • Fixed inconsistencies between the schedule screen and the event detail screen.
  • Baseball scoreboard will no longer show 'LABEL' placeholder between innings
  • Special Event & Promo date picker is now working as expected
  • Removed unnecessary fields from the Special Event edit page
  • Fixed a bug that was causing multiple notifications to go out (when only one was expected)
  • Fixed a bug that caused images not to attach to notifications correctly

 

Miscellaneous:


  • New portal  permissions: Support and Developer portal users now have the ability to disable auto-notifications at the team level.


New Apps Launched: