If you are having trouble with either NCAA Live Stats, Statcrew, Dakstats, or another FTP driven stats source, you can follow these steps to check if the issue is on the FNO side or if something else is going wrong.


We'll explain the steps in full, then will give you a shortcut to help you do this in one tap on the fly.


Step 1: Log into the portal on your phone (or computer)



Step 2: Navigate to Import History


PRO TIP: Bookmark the import history page to your app home screen



Step 3: Evaluate what's going on