App Updates:




Swiping multi-event home screen

  • Games from the past 3 days & Games/Events over next 7 days will appear on the top half of the home screen allowing the user to swipe between events
  • Users can determine which sports they want displayed by selecting sports from the "Team Notifications" section of the app
  • Click here for more details.


Lowered the age rating on the App Store to 4+ for apps that have no references to alcohol

  • Apps that have alcohol references in concessions, maps, fan guide, or audio broadcasts will still have the age rating of 12+
  • If you have questions about why your app wasn't lowered to 4+ you can contact your CSC or submit a ticket through the FanX Success Center



Rosters now sort alphabetically (by last name) if numbers are not added to players

  • If numbers are added to some players and not others, those without numbers display alphabetically at the end of the roster list
  • Coaches still display at the end of the roster list as well



Promo rich text for enhanced home screen content

  • The body text in promotions can now contain rich text in the app
  • Add bold, italics, links, lists, and headings to home screen content



Ticketing links will now open in a web view allowing fans to access and browse ticket options within the context of the app 

  • Whatever ticket link is associated with a particular game will now open into a branded web view
  • This means that users will be just one click away from returning to the app



New Sponsor Placement at the top of the home screen is now available

  • Our partners will now have an additional spot for sponsored inventory on the home screen
  • This placement is configurable on the portal & can link out to a sponsor's URL



You can now configure broadcast labels for games in the portal that will be visible on the home screen for fans

  • Include labels for both the audio & video streaming options





Various Bug Fixes & Performance Improvements

  • Unsubscribing for "My Teams" now works correctly

  • Your home screen will now show a default image if there are no upcoming events in the schedule

  • Rich text is now supported for Coach bios
  • New error message on the audio page if the stream is unable to be played
  • Reload button was added to the audio page if the stream doesn't start right away
  • Stats now update faster on iOS
  • Fixed a bug in the baseball linescore



Portal Updates:





You can now access the FanX Success Center straight from the portal

  • If you are experiencing a problem, or need a reminder of how to complete a certain task, the FanX Success Center is just a click away
  • Remember you can also report bugs, feature requests, or questions through the Success Center by submitting a "New Support Ticket"




All game results update from the season.xml file being uploaded

  • If you forgot to upload a particular game file, uploading the season file will now fill in the final score and result of that game



Double header stat matching logic has been improved & other stat bugs have been fixed


Various Bug Fixes & Performance Improvements

  • Publish, Stage, and Delete shortcuts now work on the list view
  • Sent notifications page has been fixed (was crashing)
  • Guide notifications have be re-enabled